Service · AI Automation

AI Assistants & Workflow Automation for Small Businesses

HBJ Solutions builds custom AI assistants and workflow automations that remove repetitive back-office work. Typical projects automate 50–80% of a defined workflow, are scoped per use case, and can run on your own infrastructure.

We wire large language models, n8n workflows, and your existing tools (CRM, mail, spreadsheets, internal databases) into automations that triage requests, draft replies, extract data, and take work off your team's plate — reliably and on your terms.

01

What we build

Custom AI assistants (chatbots, internal copilots, customer-support triagers), document and email automations, data-entry pipelines, and integrations between the tools you already use. We favour boring, reliable automation over demo-ware.

02

Stack

n8n for orchestration (self-hosted or managed), OpenAI / Anthropic / local Ollama models depending on data-sensitivity, and your existing stack. We can run the whole system on your own servers if that matters for GDPR or IP.

03

Typical delivery

First automation live in 2–3 weeks: scope the workflow, build, hook into your tools, hand over with documentation and dashboards. From there we iterate or step back — your call.

04

Pricing

Scoped per use case after a short discovery call. Simple single-workflow automations start around four figures (EUR); multi-workflow AI assistants are quoted per scope with a fixed price up front.

FAQ

Can our data stay in Germany / on our own servers?

Yes. For GDPR-sensitive workloads we run n8n and local LLMs (Ollama) on your infrastructure so no data leaves your environment.

Which AI models do you use?

Whichever fits: OpenAI GPT and Anthropic Claude for general work, local Ollama models (Llama, Qwen, Mistral) for private data, plus specialised APIs where they clearly win.

How much work can realistically be automated?

For well-defined, repetitive workflows we typically remove 50–80% of the manual time. We measure this against your baseline before and after.

What happens if the AI gets something wrong?

Every workflow has escalation and human-review paths built in for the cases the model shouldn't handle alone. Automation replaces the boring 80%, not your judgement.

Have a workflow worth automating?

Tell us the task — we'll come back with a scoped, fixed-price proposal.

Scope an automation